Policy Service Center

We want to assist our customers any way we can. In order to give you the most efficient service, we have built an online Policy Service Center to allow our customers to change policy information, report claims, or make a payment directly to your insurance carrier.

 

Online Claims Filing

If you have a claim to report, you can take advantage of the insurance carriers’ 24/7 Claim Support Service to report a claim directly to the insurance company claim department or you may contact us directly.

 

Online Billing & Payments

Most of our insurance companies have the option for you to pay your premiums by EFT (Electronic Funds Transfer), e-check or by credit card. Fast online payments can prevent lapses in coverage and save you time.

 

Existing Client External Policy Portal

Already a Pelnik customer? Use the link below to view your coverages, policy documents, and more.

 

Certificate of Insurance

You may use the form below to submit a request for a Certificate of Insurance directly to one of our qualified agents. An agent from our office will contact you shortly after receiving the request. This feature is only for existing clients who are commercial policyholders.

 

Policy Change Request Form

Use this form to request a change to your current insurance policy. By submitting this form you understand that no coverage or premium adjustment of any kind is bound until you receive written notice.

 

Auto Policy ID Card Request Form

Use this form to request a replacement auto policy ID card for your current insurance policy. The Auto ID Card provides proof of coverage and also provides the insured with information on what to do in case of an accident. Certain states require an Auto ID Card be carried in the vehicle at all times.

 

Our Locations

Triangle Office

100 Ridgeview Drive, Suite 100
Cary, NC 27511
Main office: 919-459-8000

Triad Office

3828 Burlington Road
Greensboro, NC 27405
Main office: 336-621-5057

Our Providers

Testimonials

High caliber, phenomenal customer service!! Expeditious responses from agents and extraordinarily knowledgeable! Accolades to all you folks that work at Pelnik Insurance!! I am very pleased to be a customer!!
Anne S
They provide the best pricing around, but the most important reason to do business with Pelnik Insurance is the professional, kind staff. Claims situations can be difficult, but they made it painless. First Class Agency!!
Jeanette B
I have never had to submit a claim before, but recently had a significant hail damage claim. I was worried about how long it would take to fix and a little lost as to what I needed to do. Pelnik Insurance helped me handle it quickly and very professionally too. Overall, great service from their staff and they were able to save me a significant amount of money on my insurance policies. Thank you!
Alex K
After a less than satisfactory experience with a couple of large, faceless insurance companies, I was referred to Pelnik Insurance. After my first meeting with Chris Pelnik, it was an easy decision to begin consolidating all of my business insurance to his agency. Throughout the 3+ years I have been with Pelnik, I have received outstanding customer service. Because we are frequently asked to provide insurance documentation to our customers, I make a lot of requests of the company. I have even had to file some claims. Every employee I have dealt with has provided immediate personal service. I also appreciate the annual review of my policies which is done in a face-to-face meeting prior to the renewal date of my policies. I highly recommend Pelnik Insurance.
Bruce F
Exceptional customer service and extremely competitive pricing are just some of the few reasons Pelnik Insurance has my business.
Robert T